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National Citizen Service (NCS) Coordinator (Project Manager)

JOB DESCRIPTION

Job Title: National Citizen Service (NCS) Coordinator (Project Manager)

Organisational Base: The position is home based and will involve regular travel in the areas identified. The position will involve occasional evening and weekend working with regional travel, including some overnight stays.

Contracting Region: Burton, Stoke, Shrewsbury, Cambridge, Milton Keynes & Peterborough.

Reporting to: NCS Programme Manager (Sub-contract Regions)

Salary: £24,000 to £28,000 (salary evaluation process pending)

Formed in 1888 by its twelve founder members, the English Football League is the world’s original league football competition and is the template for leagues the world over. With 72 member clubs, it is also the largest single body of professional clubs in European football and is responsible for administering and regulating the Sky Bet EFL, EFL Cup and EFL Trophy, as well as reserve and youth football.

The EFL Trust is the charitable arm of The EFL and oversees the inspiring work of the 72 EFL clubs community organisations, which engages with more than 1.5million people every season. The key themes of the EFL Trust are Sport, Education, Health and Community Engagement.

The EFL Trust is 1 of 10 Prime Contractors in 19 regions across England responsible for the contract delivery of the National Citizen Service (NCS) programme. NCS is a government funded national programme managed by The NCS Trust specifically designed to help 16 and 17 year old young people on their transition to adulthood and the roles they can play in their community.

As well as a prime contractor in the Yorkshire & Humber region, EFL Trust manages sub-contracts to deliver the services across the region. The role of Co-ordinator will work closely with selected sub-contractors to ensure that the scope and direction of each programme is on schedule as well as offer support and guidance to the delivery providers.

As well as being a Prime Contractor in the Yorkshire & Humber region, EFL Trust also manage the delivery of the NCS programme in sub-contracted regions; this role will work with delivery providers in 2 of the sub-contracting regions, West Midlands and East Anglia, specifically in the locations of Burton on Trent, Stoke, Shrewsbury, Cambridge, Milton Keynes and Peterborough.

PURPOSE OF THE ROLE

To manage and support the successful delivery of the EFL Trust NCS Programme in the sub-contract regions through working in close collaboration with Local Delivery Partners (LDPs); and to manage a successful relationship with the Prime Contract Holder.

MAIN ROLE AND RESPONSIBILITIES

  1. To monitor the performance of LDPs to ensure actions are in place to ensure delivery is in line with the specification and that milestones and contractual targets are achieved.
  2. To undertake regular communications and face-to-face meetings with LDPs to discuss their performance progress including setting and monitoring plans for recruitment and delivery, and identifying potential issues which may impact upon the successful achievement of contracted performance levels.
  3. The collation and assessment of information on recruitment and sign up numbers, including the use of Management Information and other indicators to regularly review performance against contractual targets and plans.
  4. To provide ongoing support and guidance to LDPs in all aspects of NCS delivery and provide support with stakeholder meetings (schools/colleges) and the delivery of NCS recruitment as required.
  5. To conduct quality assurance visits, utilising knowledge and understanding of the programme requirements to challenge and support delivery and inform future delivery.
  6. To provide support through networking meetings and training, enabling LDP’s to share good practice.
  7. To assist with the development of central communication tools, which support all aspects of the programme focusing on recruitment, delivery and graduate engagement.
  8. As required, work with the Youth Engagement Officer support the involvement of young people to ensure they are consulted and involved at all stages of the programme.
  9. Establish and maintain effective relationships with Prime Contractors; support requests for information, attend meetings and be a positive representative for the EFL Trust
  10. To create, maintain and develop local partnership opportunities throughout delivery regions.
  11. To undertake any other duties and/or assistance as required by the line manager.

PERSON SPECIFICATION

The successful candidate will be able to demonstrate the following:

Essential Requirements:

  1. Experience of managing the performance of a Contractor delivering a similar community or youth based programme.
  2. The ability to monitor performance through data analysis, investigative questioning, and the development of strategies to enhance performance.
  3. Practical experience of managing information operating systems and the ability to interrogate data from a CRM system.
  4. Experience of monitoring, evaluation and quality assurance frameworks and the practical application of such frameworks.
  5. The ability to understand contract requirements and communicate principles to contract holders.
  6. A proven track record of managing relationships and partnerships and the ability to
  7. A proven ability to work to under pressure to tight deadlines.
  8. A commitment to supporting young people, and the principles of equality and diversity
  9. Examples of self-motivation and the ability to work on own initiative.
  10. Excellent communication skills including written, telephone and interpersonal skills.
  11. Proven planning and organisation skills.
  12. Excellent attention to detail.

The successful candidate will reside in a convenient location to access the contract region and hold a full driver licence. This is a home based role and will require the candidate to have a suitably equipped home office with broadband access.

Advantageous:

  1. A knowledge and understanding of the NCS programme.
  2. Relevant degree or Project Management qualification.
  3. Understanding of post 16 education and/or the education sector.
  4. Experience of working with Microsoft packages particularly Excel
  5. An understanding of the issues faced by young people.

Should you be interested in applying for the position, a covering letter and CV must be emailed to jdexter@efl.com.

Please note that closing date for applications is 9am, 23rd October 2017.

 

MIS Administator (Education)

JOB DESCRIPTION

Post Title: MIS Administrator (Education)

Organisational Base: EFL House, Preston, Lancashire.

Reporting To: Business Manager

Contract type: Fixed term (initial 6 months)

Working week: 21 hours over 3 days.

Salary: £18,000.00 pro rata + reward package.

Formed in 1888 by its twelve founder members, the English Football League is the world’s original league football competition and is the template for leagues the world over. With 72 member clubs, it is also the largest single body of professional clubs in European football and is responsible for administering and regulating the Sky Bet EFL, EFL Cup and EFL Trophy, as well as reserve and youth football.

The EFL Trust is the charitable arm of The EFL and oversees the inspiring work of the 72 EFL Club Community Organisations (CCO’s). Last year we engaged with over 1.5million people using the power of football to improve health, inspire education, reduce crime, increase participation and tackle many difficult social issues like drug abuse and homelessness.  The Trust tackles society’s greater goals by inspiring people through powerful projects built upon a foundation of our four key themes, sport, education, community engagement and health.

EFL Trust has been successful in securing funding from the Education and Skills Funding Agency (ESFA) to deliver Traineeships to young people through its network of Club Community Organisations in the EFL.

We have a superb opportunity to join the EFL Trust team as a MIS Administrator on a temporary, part time (21hrs per week) basis, there is opportunity for extension to this term. Working in a vibrant and innovative organisation the post holder will play a key role supporting the Education Department with the management of Management Information Systems.

The post-holder will provide a comprehensive and effective administration service that supports the delivery of the ESFA funded Traineeship contract and provide and maintain effective and efficient data relating to finance, personnel and learners.

Reward package:

  • Generous Company Pension Scheme with an employee contribution of 10% of monthly salary to a Group Personal Pension Scheme.
  • Opt-in private healthcare.
  • 23 days holiday (plus 8 bank holidays), pro rata.

Closing Date: 9am, 23rd October 2017

Interview Date: 31st October at the EFL Trust Offices in Preston.

Should you be interested in applying for the position, a covering letter and CV must be emailed to jdexter@efl.com. Further details of the role can be found at www.EFL.com

This role is subject to a criminal records check.

 

 

Management Information & Data Coordinator (12 month maternity cover)

JOB DESCRIPTION

Title: Management Information & Data Coordinator (12 month maternity cover)

Organisational Base:  EFL House, Preston

Reporting to: Business Manager

Hours: Monday to Friday, 9am to 5pm (35 hours)

Salary: £21,000

Formed in 1888 by its twelve founder members, the English Football League is the world’s original league football competition and is the template for leagues the world over. With 72 member clubs, it is also the largest single body of professional clubs in European football and is responsible for administering and regulating the Sky Bet EFL, EFL Cup and EFL Trophy, as well as reserve and youth football.

The EFL Trust is the charitable arm of The EFL and oversees the inspiring work of the 72 EFL Club Community Organisations (CCO’s). Last year we engaged with over 1.5million people using the power of football to improve health, inspire education, reduce crime, increase participation and tackle many difficult social issues like drug abuse and homelessness.  The Trust tackles society’s greater goals by inspiring people through powerful projects built upon a foundation of our four key themes, sport, education, community engagement and health.

EFL Trust has a role in sourcing funding opportunities on behalf of the 72 CCO’s and manages a number of projects funded by government and commercial partners as well as other charity organisations. Projects include the National Citizen Service (NCS) programme which forms a substantial part of this role. The successful candidate will be responsible for the management of information relating to the NCS programme as well as providing guidance and support to work colleagues and CCO’s commissioned to deliver the programme.

Information systems used by EFL Trust to capture programme data are, Salesforce CRM system for the management of NCS data and “Views” and “Upshot” impact monitoring platforms which collect data for all other projects.

PURPOSE

To support the successful delivery of EFL Trust projects through the management of data recorded by CCOs. Specifically, to collate and process project data to monitor and measure performance and provide support, advice and guidance to internal and external stakeholders in relation to project related information.

MAIN ROLE AND RESPONSIBILITIES

  1. Use Information Systems to collect and collate data on EFL Trust Projects.
  2. To be responsible for the submission of accurate and timely data to funding bodies.
  3. To provide project staff with structured and ad hoc performance data information.
  4. Provide the senior management team and Trustees with management information for EFL Trust funded projects.
  5. Keep up to date with the changing data requirement of the funding partners, ensuring that any and all changes are implemented and communicated to partners.
  6. Present complex information in the form of reports and statistical tables in an understandable format relevant to audience.
  7. Support the finance function ensuring availability of relevant and timely management data to enable appropriate payments to CCO’s
  8. Provide training and help desk support to CCO’s and colleagues on the use of the database systems.
  9. To liaise with database developers as required to manage data and development requirements.
  10. Represent The EFL Trust at meetings in relation to data and performance management.
  11. Supporting the Marketing department with information requirements to support recruitment campaigns, competitions and mailshots.
  12. To undertake any other duties as required by the line manager

PERSON SPECIFICATION

The successful candidate will be able to demonstrate the following:

Essential Requirements:

  1. Advanced Excel Skills, specifically knowledge of pivot tables, macros, conditional formatting, VLookup, and the ability to articulate advanced formulas.
  2. Sound knowledge and experience of Microsoft packages including Word and Outlook.
  3. Minimum 2 years experience of working in a data management role.
  4. Strong administrative and organisational skills
  5. Excellent written and verbal communication skills and the ability to develop constructive working relationships both within and external to the organisation.
  6. Team working skills and ability to work productively and positively within a team.
  7. Attention to detail when dealing with data and data reports.
  8. Strong analytical and logical thinking skills.
  9. A proven ability to work under pressure to tight deadlines.
  10. Examples of self-motivation and the ability to work on own initiative.
  11. Adaptability and the ability to positively respond to change.
  12. An understanding of the Data Protection Act and Confidentiality issues, particularly in relation to working with Young People.

Advantageous:

  1. Knowledge and experience of the Salesforce CRM system.

Reward package:

  • Generous Company Pension Scheme with an employee contribution of 10% of monthly salary to a Group Personal Pension Scheme.
  • Opt-in private healthcare.
  • 23 days holiday (plus 8 bank holidays), rising to 25 days after 5 years. Holiday year commences 1st January.

Closing Date: 9am, 30th October 2017

Interview Date: w/c 13th November 2017 at the EFL Trust Offices in Preston.

Should you be interested in applying for the position, a covering letter and CV must be emailed to jdexter@efl.com. Further details of the role can be found at www.EFL.com

This role is subject to a criminal records check.